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CAPSTONE BUSINESS SOLUTIONS, LLC.

Empowering our partners to achieve their goals.

Capstone Business Solutions, LLC. works hard to provide solutions that meet the needs of our clients. Outsourcing was the old way of doing things...We partner with you...as an extension of your organization...we use your systems, so we all share the same information and stay on the same page. 


We strive to make a difference every day for our client partners by providing a customized client experience.


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CUSTOMIZED SOLUTIONS 

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PROJECT MANAGEMENT

Our services are customized to meet the specific needs of each client.  We work collaboratively throughout the entire process.  Have a project that you need to get over the finish line?  Contact us to find out how I can help get you there.

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ABOUT US

In a fast-paced business world, there is not enough time to focus on all of the essential things that need to be done. Capstone Business Solutions bridges the gap between what needs to be done and what you have the resources to do. With decades of experience.  We work with CEOs and their teams to identify solutions customized to the needs of each client.

Capstone Core Values 

Honesty

Accountability

Innovation

Collaboration 

Our team supports these core values daily by providing a unique partner experience that brings efficiency and value.

OUR TEAM

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MELISSA SKAGGS

Owner

37 years of experience in the field of I/DD

Passionate about training

I LOVE Human Service Businesses 

Making a difference for clients, their teams, and the people they support 

Being a Nana to 4 awesome grandkids 

Reach out to Melissa at 

mskaggs@capstonebussolutions.net

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DAVID SMALL

Business Solutions Manager

10 Years of Experience working in Human Services 

Data-Driven Decision Maker

Loves Compliance 

World Traveler 

Reach out to David at 

dsmall@capstonebussolutions.net

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MISTY SKAGGS

Client Solutions Manager

10 Years experience in  the I/DD Field 

Detail Oriented

Passionate about helping our clients

Problem Solver 

Busy wife and mom of 2 girls

Loves the beach

Get in touch with Misty at 

misty@capstonebussolutions.net

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MELISSA GREENWOOD

Client Solutions Specialist

6 Years of experience in the I/DD field

Very conscientious about her work

Client Focused

Loves to learn 

Takes the most detailed notes

Is a busy wife and mom

We call her "Melissa 2"

You can reach out to Melissa at 

mgreenwood@capstonebussolutions.net

RESOURCES AND UPCOMING EVENTS

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SUPERVISING 2023

We are excited to announce our Supervisor training that will be offered monthly.  This training does meet the required supervisor training in rule for DODD providers. 


New or seasoned supervisors are welcome to attend.  This3-hour session will include both supervising and Medicaid basics for DODD providers.

Contact Misty to register for upcoming trainings.  

misty@capstonebussolutions.net

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PROGRAM LEADERSHIP AND CUSTOMER EXPERIENCE TRAINING

David Small will facilitate a customized training experience for your staff with this exciting training.

Take a deep dive into how your program interacts with your customers and learn some new ways of looking at the customer experience.

  • Session 1: Introduction and overview

  • Session 2: Who are our customers?

  • Session 3: Balancing the needs of different stakeholders

  • Session 4: Values and actions of leaders

  • Session 5: Leading by example

  • Session 6: Identifying your strengths and using them

  • Session 7: Active Listening

  • Session 8: Effective communication

  • Session 9: Positivity and Empathy

  • Session 10: Adaptability

  • Session 11: Creating solutions in difficult situations

  • Session 12: Putting it all together

CONTACT US

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