For many developmental disabilities (DD) providers, policies and procedures are treated as a “set it and forget it” task. Once the binder is complete—or the files are uploaded—policies quietly fade into the background. Until a review, audit, or denial brings them...
Most compliance breakdowns don’t start with bad intent or reckless behavior. They start with something far more common: Compliance lives in one person’s head. For many developmental disabilities (DD) and human services providers, Medicaid compliance depends heavily on...
